Contact us
Questions about an order, a download, a booking or the Club? We are happy to help.
Customer service
Postal address
Mind Forge Kids5th Floor
167-169 Great Portland Street
London W1W 5PF
United Kingdom
To help us sort things out quickly, please include the email address you used when you bought or booked, and your order number if you have it.
Common questions
- Can't find your download? Check your spam folder for the email with your link. If it still isn't there, email us and we will resend it.
- Need to move or cancel a workshop? You can cancel up to 48 hours before for a full refund or a new date. See our terms of service.
- Want to cancel the Club? Use the link in your welcome email, or just email us.
- Anything else? Our FAQ answers the questions parents ask most.
Safeguarding
If you have a concern about a child's safety in connection with any of our sessions, contact our Designated Safeguarding Lead, Karolina Trendel, at karolina@mindforgekids.com.
Schools and nurseries
For programmes, pricing and bookings, see our page for schools and nurseries or email hello@mindforgekids.com.
Your data
To see, correct or delete the personal data we hold about you, email hello@mindforgekids.com. Our privacy policy explains more.