Policies
Safeguarding
A parent or carer stays with the child throughout every live session. Children never use AI accounts during our sessions. We do not record sessions, chat is moderated and we never ask for children's personal details. Designated Safeguarding Lead: Karolina Trendel,
karolina@mindforgekids.com.
Privacy policy
We collect a parent's name and email address to deliver what you buy and, with your consent, to send our newsletter. Payments are handled securely by Stripe. We never sell your data. You can ask to see, correct or delete your data at any time. We do not collect children's personal data.
Terms of sale
Files are available immediately after payment. By agreeing to immediate delivery, you lose your right to cancel. If a file is faulty, we will fix it or refund you. Digital products are for use within your family. Workshops: cancel up to 48 hours before the session for a full refund or a move to another date. Mind Forge Kids Club: cancel at any time.
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